Meet The Team

We help people -- that’s the DNA of our team. The commitment to make it work quickly and to be there for you -- that’s our inspiration.
Ian Carpenter, President/CEO of Valid8
Stuart Allen, Chief Technology Officer

After 21 years in the testing industry, it's been my experience that big companies are mostly sales-driven, and the salespeople aren’t technical enough to understand the special sauce the client needs to test.

Our team is the opposite: we push our engineers as far forward to the customer as possible. Our breadth of knowledge is strong and we have a genuine interest in solving the problem, as opposed to call centers. Our leadership are engineers first -- we’re all inquisitive and naturally trying to figure out the best solution to the client’s problem.

Winnie Carpenter, VP of Engineering

At the end of the day, what defines us most is that we care about your testing needs.

Serving the customer quickly, getting them to the point where they are testing what they need to test in the quickest, simplest way possible.

Nik Muzumdar, VP of Business Development

Our strength as a team is talking to the customer and finding out their requirements.

Our ability to do this creates value because it means giving customers a solution where they only pay for what they need, and they don't have to buy that super expensive product.

Kenichi Eguchi, Managing Partner and Co-Founder at Glean Partners

What Valid8 does particularly well compared to others is flexibility and customization.

The most important thing to the client is ease of use. Testing is not always their expertise -- they want someone to help make it simple because they don't want to spend their resources and hours that way. In my experience, that hasn't changed over the last three decades.

I work closely with Winnie on technology development and customer support. We both graduated from MIT and stayed in the Boston area. We have a lot in common and spend a lot of time working through how to make the customer’s experience enjoyable. We take a lot of pride in being flexible as a tool and as people.
We have solutions that most companies use like the M3, and they'll come back to us and say, "Can you do this extra for us?" Most companies don't want to walk them through their problems, they're making their own big products.
Working with the customer you realize they face a lot of challenges. Often they aren’t given enough time for testing, or delays build up and flow downstream to them; other times they don’t have the budget and have to fight for the funding they need to do the job right. I think our team does a good job of sympathizing with that. That’s why M3 is popular, because we CAN turn it around in 3 weeks, and they’re ready to up and go.
I just appreciate how our engineers and technicians are super responsive to everything. That's probably our best strength, competent engineers who care.
I worked at a telecom testing startup many years back, and even then the main issue for customers was the simplicity of the UI and the support they received. That’s what’s important to me now, and my colleagues, providing a solution that’s flexible, scalable, and user friendly.
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Recently I’ve spent a lot of my time working on a large project with Cisco. The more time I spend in this industry, the more I view what the big testing companies do as similar to selling expensive suits that they refuse to tailor -- flashy, but it doesn’t fit. In the same analogy, we view ourselves as experts at taking our client’s measurements, understanding how they’ll wear the suit, and tailoring a great solution for them that not only fits, but is affordable.
What Valid8 does particularly well compared to others is flexibility and customization. The most important thing to the client is ease of use. Testing is not always their expertise, they want someone to help make it simple because they don't want to spend their resources and hours that way; in my experience, over the last three decades, that hasn't changed.
We believe we should be able to be fun and have a serious tool at the same time. We often think about our users, how difficult their work is, and the time crunch they’re often under. We want to make their burden lighter while providing a reliable tool.

Something on your mind?