Valid8.com believes all businesses should be socially and environmentally responsible. Below is an outline of our initiatives and policies.
Our employees
Our mission is to help leading organisations worldwide achieve their business objectives through innovative testing solutions. By helping our customers succeed we, in turn, enable our company and our people to succeed.
While delivering solutions for our customers is our central objective, as a company we recognise that our people are our principal asset and a fundamental part of our value proposition.
Our culture and values, reflected in and through our people, are therefore critical to our success.
The company’s ethos emphasises our core principles of:
- openness, communication and involvement
- equality, fairness, integrity and meritocracy
- professionalism and quality
- personal development and loyalty
- success – for our customers, employees and shareholders.
The objective of the ethos is to support our business goals by attracting, retaining and realising the full potential of high-quality people. We want to be a company in which the best people want to join and build their careers.
All employees are recognised and rewarded for their effort and contribution to the company – not on the basis of grade, status or favour. We believe in being open at all times, subject to respecting customer, company and personal confidentiality.
Fulfilling potential
The company aims to provide a workplace where staff can develop and fulfil their potential.
To support this, the company has a common performance management system for all employees which embraces a number of important principles:
- clear and agreed personal objectives
- career pathways that identify key capabilities and behaviours at different competency levels across core career paths
- personal development and succession planning to support training and personal growth
- annual appraisals to review progress and determine pay and promotion.
The company continues to run its leadership and succession planning programmes to develop the talent required within the group at executive committee and board level.
These programmes are an important foundation for growing the business and meeting its global ambitions.
Health and safety
Our concern for the health and safety of our people extends to others we are in contact with worldwide.
We comply with relevant statutory requirements and best practice guidelines issued by national health and safety authorities, implement and promote appropriate safe working practices throughout the group and inform and liaise with staff about the company’s policies and practices to achieve a healthy and safe working environment.
Because of increasing global security concerns, we continue to upgrade our policies to ensure our people operate safely in all countries.
Our business
Ethical conduct
The group demands and maintains the highest ethical standards in carrying out its business activities – and all the group’s operations have a set of core values and approaches to doing business.
We recognise the obligations we have towards those with whom we interact, including staff, shareholders, customers, suppliers, competitors and the community as a whole.
The company’s reputation, together with the trust and confidence of all those with whom it interacts, is a vital asset and its protection is critically important.
Our company ethics policy has recently been reviewed and amended to reflect current best practice.
Staff are encouraged to promptly report any potentially illegal, improper and/or unethical conduct that they become aware of at their workplace or in connection with their work.
If staff are concerned that reporting to their line management may result in harassment, victimisation or undue distress, they may use an anonymous and confidential help-line to report matters to senior management.
Such a policy helps to uphold the reputation of the company and its staff and to maintains public confidence.
Customers
The group operates a highly effective and efficient organisation, focused on meeting customer objectives.
To cater for the wide variety of work we do, we aim for a balance between flexibility in the way we operate and tight control to meet customer expectations predictably and repeatedly.
We set up clear lines of internal communication that help us respond quickly to customer and market requirements, and our customers get a consistent service across geographies, industries and technology areas. This is underpinned by a consistent approach to the way we conduct our work.
Every member of staff has a part to play in satisfying customers. We expect and encourage individual employees to contribute to organisational advancement. We operate a policy of continual improvement, of both processes and the skills of our staff, to take best advantage of advances in technology. This safeguards our operations for the future, ensuring that we continue to add value to our customers’ businesses.
Customer loyalty is very important to the company. We place a lot of emphasis on constantly improving our account management procedures, to help strengthen our relationships with customers.
We put a lot of effort into improving our reporting and sales pipeline systems to better qualify our opportunities.
Community
Charitable donations
Pine Street Inn http://www.pinestreetinn.org/
Valid8 helps in the following ways:
- makes charitable donations
- supports staff who volunteer their services to the local community and to charitable activities
- provides, where permissible, commercially redundant assets (such as computer systems) to good causes
- helps staff to identify and support local charities through give-as-you-earn schemes,
- supports participation in corporate events that share charitable objectives.
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